.unread-badge{color:#fff;background:var(--signal-teal,var(--teal,#176b87));font-variant-numeric:tabular-nums;white-space:nowrap;border-radius:999px;flex:none;place-items:center;min-width:24px;height:24px;padding:0 7px;font-size:12px;font-weight:650;line-height:1;display:inline-grid;position:static}:root{--lightningcss-light:initial;--lightningcss-dark: ;color-scheme:light;font-synthesis:none;text-rendering:optimizelegibility;--canvas:#f3f6f9;--surface:#fff;--surface-subtle:#f7f9fc;--surface-muted:#edf1f5;--ink:#121722;--ink-soft:#364153;--muted:#667184;--muted-light:#7b8697;--line:#e2e7ee;--line-strong:#cbd3df;--teal:#176b87;--teal-deep:#125770;--teal-signal:#278eab;--teal-soft:#e9f3f6;--teal-pale:#f4f9fb;--teal-line:#a7cdd9;--coral:#ef6654;--coral-deep:#b94032;--coral-soft:#fff0ed;--warning:oklch(52% .13 75);--warning-soft:oklch(94% .035 75);--success:oklch(43% .1 155);--success-soft:oklch(94% .026 155);--error:oklch(48% .17 28);--error-soft:oklch(95% .025 28);--radius-small:8px;--radius-control:10px;--radius-panel:14px;--topbar-height:64px;--z-sticky:10;--z-backdrop:30;--z-drawer:40;font-family:Inter,ui-sans-serif,-apple-system,BlinkMacSystemFont,Segoe UI,sans-serif}*{box-sizing:border-box}html,body,#root{width:100%;min-width:320px;min-height:100%;margin:0}body{min-height:100dvh;color:var(--ink);background:var(--canvas);-webkit-font-smoothing:antialiased;overflow:hidden}button,input,textarea{color:inherit;font:inherit}button{border:0}button,a{-webkit-tap-highlight-color:transparent}button:not(:disabled),a{cursor:pointer}button:disabled{cursor:not-allowed}::selection{color:var(--surface);background:var(--teal)}:focus-visible{outline:3px solid var(--teal-signal);outline-offset:2px}.sr-only{clip:rect(0, 0, 0, 0);white-space:nowrap;border:0;width:1px;height:1px;margin:-1px;padding:0;position:absolute;overflow:hidden}.brand-mark{width:34px;height:34px;color:var(--surface);background:var(--coral);border-radius:11px;flex:none;place-items:center;display:inline-grid}.icon-button{width:38px;height:38px;color:var(--muted);border-radius:var(--radius-control);background:0 0;flex:none;place-items:center;transition:color .16s cubic-bezier(.22,1,.36,1),background-color .16s cubic-bezier(.22,1,.36,1);display:inline-grid}.icon-button:hover:not(:disabled){color:var(--ink);background:var(--surface-muted)}.primary-button,.secondary-button{border-radius:var(--radius-control);justify-content:center;align-items:center;gap:8px;min-height:42px;padding:0 16px;font-size:.875rem;font-weight:720;line-height:1;transition:background-color .16s cubic-bezier(.22,1,.36,1),color .16s cubic-bezier(.22,1,.36,1),transform .16s cubic-bezier(.22,1,.36,1);display:inline-flex}.primary-button{color:var(--surface);background:var(--teal)}.primary-button:hover:not(:disabled){background:var(--teal-deep);transform:translateY(-1px)}.primary-button:active:not(:disabled){transform:translateY(0)}.primary-button:disabled{color:var(--muted-light);background:var(--surface-muted)}.secondary-button{color:var(--teal-deep);background:var(--teal-soft)}.secondary-button:hover{color:var(--surface);background:var(--teal)}.session-loading{background:var(--canvas);place-content:center;justify-items:center;gap:14px;min-height:100dvh;display:grid}.session-loading p{color:var(--muted);margin:0;font-size:.875rem}.session-loading-line{background:var(--line);border-radius:999px;width:132px;height:3px;overflow:hidden}.session-loading-line:after{content:"";background:var(--teal);border-radius:inherit;width:44%;height:100%;animation:1.25s cubic-bezier(.22,1,.36,1) infinite session-progress;display:block}@keyframes session-progress{0%{transform:translate(-110%)}to{transform:translate(260%)}}.login-screen{background:var(--surface);grid-template-columns:minmax(0,1.08fr) minmax(420px,.92fr);min-height:100dvh;display:grid}.login-story{min-height:100%;color:var(--surface);background:var(--teal-deep);flex-direction:column;padding:clamp(34px,5vw,72px);display:flex}.login-brand{letter-spacing:-.01em;align-items:center;gap:10px;font-size:.95rem;font-weight:740;display:flex}.login-brand .brand-mark{color:var(--teal-deep);background:var(--surface)}.login-brand-separator{background:oklch(100% 0 0/.35);width:1px;height:15px;margin:0 2px}.login-story-copy{width:min(100%,670px);margin:auto 0;padding:70px 0}.login-signal{color:oklch(90% .035 198);align-items:center;gap:9px;margin:0 0 22px;font-size:.82rem;font-weight:680;display:flex}.login-signal span{background:var(--teal-signal);border-radius:50%;width:8px;height:8px;box-shadow:0 0 0 5px oklch(65% .115 198/.17)}.login-story h1{letter-spacing:-.037em;text-wrap:balance;max-width:12ch;margin:0;font-size:clamp(2.5rem,5vw,4.8rem);font-weight:680;line-height:.98}.login-story-copy>p:last-child{color:oklch(89% .024 198);text-wrap:pretty;max-width:56ch;margin:28px 0 0;font-size:clamp(1rem,1.4vw,1.16rem);line-height:1.65}.login-benefits{border-top:1px solid oklch(100% 0 0/.2);flex-wrap:wrap;gap:0;margin:0;padding:0;list-style:none;display:flex}.login-benefits li{color:oklch(91% .02 198);flex:1;align-items:center;gap:9px;min-width:220px;padding:18px 24px 0 0;font-size:.82rem;line-height:1.4;display:flex}.login-benefits svg{color:var(--teal-signal);flex:none}.login-entry{background:var(--canvas);place-items:center;min-height:100%;padding:48px clamp(30px,6vw,90px);display:grid}.login-form{width:min(100%,400px)}.login-form-heading{align-items:center;gap:14px;display:flex}.login-lock{width:42px;height:42px;color:var(--teal-deep);background:var(--teal-soft);border-radius:12px;place-items:center;display:inline-grid}.login-form-heading p,.panel-caption{color:var(--muted);letter-spacing:.035em;margin:0 0 4px;font-size:.72rem;font-weight:720}.login-form-heading h2{color:var(--ink);letter-spacing:-.025em;margin:0;font-size:1.65rem;line-height:1.15}.login-form-intro{color:var(--muted);margin:30px 0 28px;font-size:.94rem;line-height:1.55}.login-form>label{color:var(--ink-soft);margin:0 0 9px;font-size:.82rem;font-weight:700;display:inline-block}.password-field{position:relative}.password-field input{width:100%;height:48px;color:var(--ink);background:var(--surface);border:1px solid var(--line-strong);border-radius:var(--radius-control);padding:0 48px 0 13px;transition:border-color .16s cubic-bezier(.22,1,.36,1),box-shadow .16s cubic-bezier(.22,1,.36,1)}.password-field input:hover{border-color:var(--teal-line)}.password-field input:focus{border-color:var(--teal);box-shadow:0 0 0 3px var(--teal-soft);outline:none}.password-visibility{position:absolute;top:5px;right:5px}.form-error{color:var(--error);background:var(--error-soft);border-radius:var(--radius-small);align-items:flex-start;gap:9px;margin-top:12px;padding:11px 12px;font-size:.8rem;line-height:1.45;display:flex}.form-error svg{flex:none;margin-top:1px}.login-button{width:100%;min-height:48px;margin-top:16px}.button-spinner{border:2px solid oklch(100% 0 0/.38);border-top-color:var(--surface);border-radius:50%;width:16px;height:16px;animation:.7s linear infinite spin}@keyframes spin{to{transform:rotate(360deg)}}.login-footnote{color:var(--muted);text-align:center;margin:16px 0 0;font-size:.75rem;line-height:1.55}.inbox-shell{background:var(--canvas);height:100dvh;min-height:560px;overflow:hidden}.topbar{z-index:var(--z-sticky);height:var(--topbar-height);background:var(--surface);border-bottom:1px solid var(--line);grid-template-columns:minmax(210px,1fr) auto minmax(210px,1fr);align-items:center;padding:0 16px 0 18px;display:grid;position:relative}.topbar-brand{letter-spacing:-.015em;align-items:center;gap:9px;min-width:0;font-size:.92rem;font-weight:780;display:flex}.topbar-product{color:var(--teal-deep);background:var(--teal-soft);letter-spacing:.025em;border-radius:6px;padding:4px 7px;font-size:.69rem;font-weight:760}.topbar-workspace{color:var(--ink-soft);align-items:center;gap:10px;font-size:.78rem;font-weight:660;display:flex}.workspace-separator{background:var(--line);width:1px;height:15px}.realtime-state{color:var(--muted);align-items:center;gap:6px;font-weight:600;display:inline-flex}.realtime-state.is-online{color:var(--success)}.operator-chip{justify-self:end;align-items:center;gap:10px;min-width:0;display:flex}.platform-console-link{border:1px solid var(--line);min-height:40px;color:var(--ink-soft);background:var(--surface);border-radius:9px;align-items:center;gap:7px;padding:0 11px;font-size:.72rem;font-weight:720;text-decoration:none;transition:border-color .15s ease-out,color .15s ease-out,background-color .15s ease-out,transform 90ms ease-out;display:inline-flex}.platform-console-link:hover{border-color:var(--line-strong);color:var(--teal-deep);background:var(--teal-soft)}.platform-console-link:active{transform:scale(.97)}.platform-console-link:focus-visible{outline:2px solid var(--teal);outline-offset:2px}.operator-copy{justify-items:end;line-height:1.2;display:grid}.operator-copy strong{text-overflow:ellipsis;white-space:nowrap;max-width:160px;font-size:.78rem;overflow:hidden}.operator-copy small{color:var(--muted);margin-top:3px;font-size:.67rem}.operator-avatar,.conversation-avatar,.chat-avatar,.context-avatar{color:var(--teal-deep);background:var(--teal-soft);border-radius:50%;place-items:center;font-weight:780;display:inline-grid}.operator-avatar{width:34px;height:34px;font-size:.72rem}.inbox-layout{height:calc(100vh - var(--topbar-height));height:calc(100dvh - var(--topbar-height));grid-template-columns:minmax(290px,332px) minmax(390px,1fr) minmax(270px,310px);display:grid;position:relative;overflow:hidden}.conversation-panel{background:var(--canvas);border-right:1px solid var(--line);flex-direction:column;min-width:0;height:100%;display:flex}.conversation-panel-header{background:var(--canvas);border-bottom:1px solid var(--line);flex:none;padding:20px 15px 12px}.conversation-title-row{justify-content:space-between;align-items:flex-start;gap:12px;min-height:46px;padding:0 2px;display:flex}.conversation-title-row h1{letter-spacing:-.025em;margin:0;font-size:1.32rem;line-height:1.1}.search-field{height:40px;color:var(--muted);background:var(--surface);border:1px solid var(--line);border-radius:var(--radius-control);align-items:center;gap:8px;margin-top:13px;padding:0 9px 0 11px;transition:border-color .16s cubic-bezier(.22,1,.36,1);display:flex;position:relative}.search-field:focus-within{border-color:var(--teal);box-shadow:0 0 0 3px var(--teal-soft)}.search-field input{min-width:0;height:100%;color:var(--ink);background:0 0;border:0;outline:0;flex:1;padding:0;font-size:.78rem}.search-field input::placeholder,.composer textarea::placeholder{color:var(--muted);opacity:1}.search-field input::-webkit-search-cancel-button{display:none}.clear-search{width:26px;height:26px;color:var(--muted);background:0 0;border-radius:7px;flex:none;place-items:center;display:inline-grid}.clear-search:hover{color:var(--ink);background:var(--surface-muted)}.queue-controls{align-items:center;gap:8px;margin-top:10px;display:flex}.queue-tabs{flex:1;align-items:center;gap:2px;min-width:0;display:flex}.queue-tab{min-width:0;min-height:38px;color:var(--muted);white-space:nowrap;background:0 0;border-radius:7px;flex:1;padding:0 5px;font-size:.72rem;font-weight:680;transition:color .16s cubic-bezier(.22,1,.36,1),background-color .16s cubic-bezier(.22,1,.36,1)}.queue-tab:hover,.unread-toggle:hover:not(:disabled){color:var(--ink);background:var(--surface-muted)}.queue-tab.is-active,.unread-toggle.is-active{color:var(--teal-deep);background:var(--teal-soft)}.unread-toggle{width:38px;height:38px;color:var(--muted);background:0 0;border-radius:7px;flex:none;place-items:center;transition:color .16s cubic-bezier(.22,1,.36,1),background-color .16s cubic-bezier(.22,1,.36,1);display:inline-grid}.unread-toggle:disabled{opacity:.5}.queue-search-scope{color:var(--muted);margin:7px 2px 0;font-size:.69rem;line-height:1.35}.conversation-list{flex:1;min-height:0;overflow-y:auto}.conversation-row{width:100%;min-height:112px;color:var(--ink);text-align:left;border-bottom:1px solid var(--line);background:0 0;grid-template-columns:36px minmax(0,1fr) 42px;align-items:start;gap:10px;padding:14px 13px;transition:background-color .16s cubic-bezier(.22,1,.36,1);display:grid;position:relative}.conversation-row:hover{background:var(--surface-subtle)}.conversation-row.is-selected{background:var(--teal-soft);box-shadow:inset 0 0 0 1px var(--teal-line)}.conversation-avatar{flex:none;width:36px;height:36px;font-size:.69rem;position:relative}.avatar-presence{background:var(--teal-signal);border:2px solid var(--canvas);border-radius:50%;width:10px;height:10px;position:absolute;bottom:0;right:-1px}.conversation-row.is-selected .avatar-presence{border-color:var(--teal-soft)}.conversation-content{flex:1;min-width:0;display:block}.conversation-primary{justify-content:space-between;align-items:baseline;gap:8px;min-width:0;display:flex}.conversation-primary strong{text-overflow:ellipsis;white-space:nowrap;font-size:15px;font-weight:760;overflow:hidden}.conversation-unread-slot{align-content:space-between;align-self:stretch;justify-items:end;gap:8px;min-width:0;display:grid}.conversation-unread-slot time{color:var(--muted);font-variant-numeric:tabular-nums;white-space:nowrap;font-size:12px}.conversation-preview{min-height:2.6em;color:var(--ink-soft);-webkit-line-clamp:2;-webkit-box-orient:vertical;margin-top:6px;font-size:14px;line-height:1.35;display:-webkit-box;overflow:hidden}.conversation-meta{flex-wrap:wrap;align-items:center;gap:6px;min-width:0;margin-top:8px;display:flex}.conversation-channel{min-height:22px;color:var(--teal-deep);background:var(--teal-soft);white-space:nowrap;border-radius:6px;align-items:center;gap:5px;padding:0 7px;font-size:12px;font-weight:720;line-height:1;display:inline-flex}.site-label{max-width:112px;color:var(--muted);text-overflow:ellipsis;white-space:nowrap;font-size:12px;font-weight:620;overflow:hidden}.status-label,.priority-label,.value-tone{border-radius:6px;align-items:center;width:fit-content;min-height:20px;padding:0 6px;font-size:12px;font-weight:760;line-height:1;display:inline-flex}.status-open,.tone-open{color:var(--teal-deep);background:var(--teal-soft)}.status-pending,.tone-pending{color:var(--warning);background:var(--warning-soft)}.status-snoozed,.tone-snoozed{color:var(--muted);background:var(--surface-muted)}.status-resolved,.tone-resolved{color:var(--success);background:var(--success-soft)}.priority-label,.tone-high{color:var(--coral-deep);background:var(--coral-soft)}.conversation-skeleton{padding:0 13px}.skeleton-row{border-bottom:1px solid var(--line);align-items:flex-start;gap:10px;min-height:108px;padding:15px 0;display:flex}.skeleton-avatar,.skeleton-lines span,.message-skeleton span{background:var(--surface-muted);animation:1.1s ease-in-out infinite alternate skeleton-pulse;display:block}.skeleton-avatar{border-radius:50%;flex:none;width:36px;height:36px}.skeleton-lines{flex:1;gap:9px;display:grid}.skeleton-lines span{border-radius:4px;height:9px}.skeleton-lines span:first-child{width:56%}.skeleton-lines span:nth-child(2){width:88%}.skeleton-lines span:last-child{width:42%}@keyframes skeleton-pulse{0%{opacity:.58}to{opacity:1}}.inline-state{text-align:center;justify-items:center;width:min(100%,310px);margin:auto;padding:42px 24px;display:grid}.inline-state-icon{width:42px;height:42px;color:var(--teal-deep);background:var(--teal-soft);border-radius:12px;place-items:center;margin-bottom:13px;display:inline-grid}.inline-state strong{font-size:.85rem}.inline-state p{color:var(--muted);text-wrap:pretty;margin:7px 0 14px;font-size:.76rem;line-height:1.5}.inline-state .secondary-button{min-height:36px;font-size:.75rem}.chat-panel{background:var(--surface);flex-direction:column;min-width:0;height:100%;display:flex;overflow:hidden}.chat-header{background:var(--surface);border-bottom:1px solid var(--line);flex:none;align-items:center;gap:11px;min-height:72px;padding:11px 17px;display:flex}.mobile-back{display:none}.chat-avatar{flex:none;width:38px;height:38px;font-size:.72rem}.chat-heading{flex:1;min-width:0}.chat-heading.is-empty{padding-left:4px}.chat-name-row{align-items:center;gap:8px;min-width:0;display:flex}.chat-heading h2{letter-spacing:-.01em;text-overflow:ellipsis;white-space:nowrap;margin:0;font-size:16px;line-height:1.3;overflow:hidden}.chat-heading p{min-width:0;color:var(--muted);text-overflow:ellipsis;white-space:nowrap;align-items:center;gap:6px;margin:4px 0 0;font-size:12px;display:flex;overflow:hidden}.presence-dot{background:var(--teal-signal);border-radius:50%;flex:none;width:7px;height:7px}.context-button{min-height:36px;color:var(--muted);border-radius:var(--radius-small);background:0 0;flex:none;align-items:center;gap:7px;padding:0 10px;font-size:14px;font-weight:680;transition:color .16s cubic-bezier(.22,1,.36,1),background-color .16s cubic-bezier(.22,1,.36,1);display:inline-flex}.context-button:hover{color:var(--ink);background:var(--surface-muted)}.chat-status{gap:2px;min-width:112px;display:grid}.chat-status select{width:100%;height:36px;color:var(--ink-soft);background:var(--surface);border:1px solid var(--line);cursor:pointer;border-radius:8px;outline:0;padding:0 27px 0 10px;font-size:14px;font-weight:680}.chat-status select:focus-visible{border-color:var(--teal);outline:3px solid var(--teal-soft);outline-offset:1px}.status-feedback{min-height:15px;color:var(--muted);text-align:right;font-size:12px}.status-feedback.is-error{color:var(--error)}.message-thread{background:var(--surface-subtle);flex:1;min-height:0;padding:18px clamp(18px,4vw,56px) 26px;overflow-y:auto}.thread-date{color:var(--muted);align-items:center;gap:12px;margin:3px 0 25px;font-size:12px;font-weight:650;display:flex}.thread-date:before,.thread-date:after{content:"";background:var(--line);flex:1;height:1px}.message{flex-direction:column;width:min(78%,650px);margin-top:17px;display:flex}.message.is-continuation{margin-top:5px}.message.is-operator{align-items:flex-end;margin-left:auto}.message-author{color:var(--muted);align-items:baseline;gap:8px;margin:0 5px 5px;font-size:12px;display:flex}.message-author strong{color:var(--ink-soft);font-weight:720}.message-bubble{max-width:100%;color:var(--ink);background:var(--surface);border:1px solid var(--line);border-radius:5px 13px 13px;padding:10px 12px 8px}.is-operator .message-bubble{color:var(--surface);background:var(--teal);border:0;border-radius:13px 5px 13px 13px}.message-bubble p{overflow-wrap:anywhere;white-space:pre-wrap;margin:0;font-size:15.5px;line-height:1.52}.message-state-row{justify-content:flex-end;align-items:center;gap:8px;min-height:16px;margin-top:5px;display:flex}.message-state-row time{color:var(--muted);font-size:12px}.is-operator .message-state-row time{color:oklch(90% .026 198)}.delivery-state{color:oklch(90% .026 198);justify-content:flex-end;align-items:center;gap:4px;margin-top:0;font-size:12px;display:flex}.delivery-state.is-pending{opacity:.78}.system-message{width:fit-content;max-width:82%;color:var(--muted);background:var(--surface-muted);border-radius:7px;align-items:center;gap:7px;margin:16px auto;padding:6px 9px;font-size:12px;display:flex}.system-message time{font-size:12px}.message-skeleton{gap:16px;display:grid}.message-skeleton span{border-radius:12px;width:min(64%,420px);height:58px}.message-skeleton span:nth-child(2){width:min(52%,340px);margin-left:auto}.message-skeleton span:last-child{width:min(72%,480px)}.thread-empty-note{width:fit-content;color:var(--muted);background:var(--surface);border:1px solid var(--line);border-radius:var(--radius-small);align-items:center;gap:8px;margin:38px auto;padding:9px 11px;font-size:.72rem;display:flex}.empty-thread{text-align:center;place-content:center;justify-items:center;display:grid}.empty-thread-illustration{width:58px;height:58px;color:var(--teal-deep);background:var(--teal-soft);border-radius:16px;place-items:center;display:inline-grid}.empty-thread h3{margin:18px 0 0;font-size:1rem}.empty-thread p{max-width:42ch;color:var(--muted);text-wrap:pretty;margin:8px 0 0;font-size:.78rem;line-height:1.55}.composer{background:var(--surface);border-top:1px solid var(--line);flex:none;min-width:0;padding:10px 14px 12px;position:relative}.composer-tools{flex-wrap:wrap;align-items:center;gap:7px 12px;min-width:0;margin-bottom:8px;display:flex}.ai-draft-trigger,.ai-draft-insert{border:1px solid var(--teal-line);border-radius:var(--radius-small);min-height:44px;color:var(--teal-deep);background:var(--teal-pale);justify-content:center;align-items:center;gap:7px;padding:0 12px;font-size:14px;font-weight:650;line-height:1.3;display:inline-flex}.ai-draft-trigger:disabled,.ai-draft-insert:disabled{opacity:.55}.composer-tools-note{min-width:0;color:var(--muted);font-size:.7rem;line-height:1.35}.ai-draft-notice{border:1px solid var(--line);border-radius:var(--radius-small);color:var(--ink-soft);background:var(--surface-subtle);margin:0 0 8px;padding:9px 11px;font-size:.76rem;line-height:1.45}.ai-draft-notice.is-error{border-color:var(--coral);color:var(--error);background:var(--error-soft)}.ai-draft-review{border:1px solid var(--teal-line);border-radius:var(--radius-control);background:var(--teal-pale);flex-direction:column;min-width:0;max-height:min(280px,38dvh);margin-bottom:8px;display:flex;overflow:hidden}.ai-draft-review-heading,.ai-draft-review-actions{flex-wrap:wrap;justify-content:space-between;align-items:center;gap:6px 10px;padding:8px 10px;font-size:.72rem;line-height:1.4;display:flex}.ai-draft-review-heading strong{color:var(--teal-deep)}.ai-draft-review-heading span,.ai-draft-review-actions span{color:var(--muted)}.ai-draft-review-content{border-block:1px solid var(--teal-line);background:var(--surface);min-height:0;padding:8px 10px;overflow-y:auto}.ai-draft-text{color:var(--ink);overflow-wrap:anywhere;white-space:pre-wrap;margin:0;font-size:.78rem;line-height:1.5}.ai-draft-sources{margin-top:9px;font-size:.72rem}.ai-draft-sources>strong{color:var(--ink-soft)}.ai-draft-sources ul{flex-wrap:wrap;gap:5px;margin:6px 0 0;padding:0;list-style:none;display:flex}.ai-draft-sources li{overflow-wrap:anywhere;max-width:100%}.ai-draft-sources a,.ai-draft-sources li>span{max-width:100%;color:var(--teal-deep);background:var(--teal-pale);overflow-wrap:anywhere;border-radius:5px;align-items:center;gap:5px;padding:5px 7px;text-decoration:none;display:inline-flex}.ai-draft-sources a:hover{text-decoration:underline}.ai-draft-insert{color:var(--surface);background:var(--teal-deep);border-color:var(--teal-deep);flex:none}.composer-row{background:var(--surface-subtle);border:1px solid var(--line);border-radius:12px;grid-template-columns:minmax(0,1fr) auto;align-items:center;gap:8px;min-height:52px;padding:5px 6px 5px 13px;transition:border-color .16s cubic-bezier(.22,1,.36,1),background-color .16s cubic-bezier(.22,1,.36,1);display:grid}.composer-row:focus-within{background:var(--surface);border-color:var(--teal)}.composer textarea{resize:none;width:100%;min-height:40px;max-height:96px;color:var(--ink);background:0 0;border:0;outline:0;padding:9px 2px 7px;font-size:.84rem;line-height:1.5;display:block}.composer textarea:disabled{cursor:not-allowed;opacity:.65}.send-button{min-height:42px;padding:0 13px;font-size:.73rem}.composer-error{color:var(--error);background:var(--error-soft);border-radius:var(--radius-small);align-items:center;gap:7px;margin-bottom:8px;padding:8px 10px;font-size:.72rem;display:flex}.context-rail{background:var(--canvas);border-left:1px solid var(--line);min-width:0;height:100%;overflow-y:auto}.context-header{background:var(--canvas);border-bottom:1px solid var(--line);justify-content:space-between;align-items:center;gap:12px;min-height:72px;padding:13px 16px;display:flex}.context-header h2{letter-spacing:-.01em;margin:0;font-size:.87rem}.context-close{display:none}.context-content{padding-bottom:24px}.context-section{border-bottom:1px solid var(--line);padding:17px 16px}.context-section h3{color:var(--ink-soft);margin:0 0 13px;font-size:.68rem;font-weight:780}.context-page{background:var(--surface-subtle);gap:10px;display:flex}.context-icon{width:34px;height:34px;color:var(--teal-deep);background:var(--teal-soft);border-radius:9px;flex:none;place-items:center;display:inline-grid}.context-page>div{min-width:0}.context-page p{color:var(--muted);margin:0 0 5px;font-size:.62rem}.context-page strong{text-overflow:ellipsis;white-space:nowrap;font-size:.76rem;line-height:1.35;display:block;overflow:hidden}.context-page a,.context-page>div>span,.source-link{min-width:0;color:var(--teal-deep);text-overflow:ellipsis;white-space:nowrap;align-items:center;gap:5px;margin-top:5px;font-size:.66rem;font-weight:630;text-decoration:none;display:flex;overflow:hidden}.context-page a:hover,.source-link:hover{color:var(--teal);text-underline-offset:2px;text-decoration:underline}.description-row{grid-template-columns:minmax(80px,.8fr) minmax(0,1.2fr);align-items:center;gap:10px;min-height:28px;margin-top:4px;display:grid}.description-label,.description-value{margin:0;font-size:.67rem;line-height:1.35}.description-label{color:var(--muted)}.description-value{min-width:0;color:var(--ink-soft);text-align:right;text-overflow:ellipsis;font-weight:650;overflow:hidden}.visitor-summary{border-bottom:1px solid var(--line);align-items:center;gap:10px;margin-bottom:5px;padding-bottom:10px;display:flex}.context-avatar{flex:none;width:34px;height:34px;font-size:.67rem}.visitor-summary div{gap:3px;min-width:0;display:grid}.visitor-summary strong{text-overflow:ellipsis;white-space:nowrap;font-size:.74rem;overflow:hidden}.visitor-summary span{color:var(--muted);text-overflow:ellipsis;white-space:nowrap;font-family:ui-monospace,SFMono-Regular,Consolas,monospace;font-size:.58rem;overflow:hidden}.source-link{justify-content:space-between;margin:0}.source-link span{text-overflow:ellipsis;overflow:hidden}.source-copy{color:var(--muted);overflow-wrap:anywhere;margin:0;font-size:.68rem;line-height:1.5}.context-tip{color:var(--teal-deep);background:var(--teal-soft);border-radius:var(--radius-control);gap:9px;margin:16px;padding:13px;display:flex}.context-tip svg{flex:none;margin-top:1px}.context-tip p{margin:0;font-size:.67rem;line-height:1.5}.context-empty{color:var(--muted);text-align:center;justify-items:center;padding:42px 22px;display:grid}.context-empty p{max-width:25ch;margin:11px 0 0;font-size:.72rem;line-height:1.5}.context-backdrop{display:none}@media (width<=1220px){.inbox-layout{grid-template-columns:minmax(280px,310px) minmax(380px,1fr) minmax(250px,280px)}.operator-copy{display:none}}@media (width<=1100px){.inbox-layout{grid-template-columns:minmax(280px,320px) minmax(0,1fr)}.context-rail{z-index:var(--z-drawer);top:var(--topbar-height);border-left:0;width:min(340px,90vw);height:auto;transition:transform .21s cubic-bezier(.22,1,.36,1);position:fixed;bottom:0;right:0;transform:translate(105%);box-shadow:-8px 0 20px oklch(20% .02 205/.14)}.context-rail.is-open{transform:translate(0)}.context-close{display:inline-grid}.context-backdrop{z-index:var(--z-backdrop);inset:var(--topbar-height) 0 0;pointer-events:none;opacity:0;background:oklch(18% .02 205/.28);transition:opacity .18s cubic-bezier(.22,1,.36,1);display:block;position:fixed}.context-backdrop.is-visible{pointer-events:auto;opacity:1}}@media (width<=760px){:root{--topbar-height:58px}.inbox-shell{min-height:480px}.topbar{grid-template-columns:1fr auto;padding-inline:12px}.topbar-brand .brand-mark{width:31px;height:31px}.topbar-workspace{display:none}.operator-chip{grid-column:2}.operator-avatar{width:32px;height:32px}.inbox-layout{display:block}.conversation-panel,.chat-panel{width:100%;height:100%}.inbox-shell[data-mobile-view=list] .chat-panel,.inbox-shell[data-mobile-view=chat] .conversation-panel{display:none}.conversation-panel{border-right:0}.conversation-panel-header{padding-top:15px}.conversation-row{min-height:104px}.mobile-back{display:inline-grid}.chat-header{min-height:66px;padding:9px 10px}.chat-avatar{width:34px;height:34px}.chat-heading p{max-width:58vw}.context-button span{display:none}.context-button{place-items:center;width:38px;height:38px;padding:0;display:inline-grid}.message-thread{padding:16px 12px 22px}.message{width:88%}.composer{padding:9px 10px 10px}.send-button{min-width:42px}.context-rail{width:min(100%,380px)}}@media (width<=720px){.login-screen{background:var(--canvas);min-height:100dvh;display:block;overflow-y:auto}.login-story{min-height:auto;padding:28px 24px 34px}.login-story-copy{padding:58px 0 48px}.login-story h1{max-width:11ch;font-size:clamp(2.45rem,12vw,4rem)}.login-story-copy>p:last-child{margin-top:22px;font-size:.96rem}.login-benefits{display:grid}.login-benefits li{min-width:0;padding-top:13px}.login-entry{min-height:auto;padding:44px 22px 54px}}@media (width<=430px){.ai-draft-review-actions .ai-draft-insert{width:100%}.platform-console-link span{display:none}.platform-console-link{justify-content:center;width:40px;padding:0}.topbar-product{display:none}.conversation-panel-header{padding-inline:12px}.queue-tab,.unread-toggle{min-height:44px}.unread-toggle{width:44px;height:44px}.chat-heading p{max-width:49vw}.message{width:93%}.send-button span{clip:rect(0, 0, 0, 0);white-space:nowrap;width:1px;height:1px;margin:-1px;padding:0;position:absolute;overflow:hidden}}@media (prefers-reduced-motion:reduce){*,:before,:after{scroll-behavior:auto!important;transition-duration:.01ms!important;animation-duration:.01ms!important;animation-iteration-count:1!important}}